Week 1 EOC: Great Customer Service

There's a food truck that serves sliders down at the first Friday event every month, and they have the utter most amazing service I have every experienced. The food is terrible, but they make it up with being so helping and smiley and happy to be working in a food truck. So, I think customer service begins with the business knowing how to cartel to the needs and wants of the consumer. Because without the consumer, you have no business. And without doing research and development about your product, you have no 'thing' to pitch your consumer, ultimately those who will be paying your bills and keeping a roof over your head. In a sense, you need to think of it as these people are your friends. They have something you want, a life long relationship, and you have something that they want, whatever it is you are selling. All relationships are based off of benefits of each parties and what they can gain from being in your corner. "If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours."(Ray Krock, http://www.customer1.com/blog/customer-service-quotes) This quote and so many other like it may seem redundant, but they really are the truth and very purposeful. The more you put the ones buying your product first, the more success you will see in the end. So, although I may be naturally introverted, I must always remember to push myself outside of that comfort zone and really try to put everything into perspective when I am in need of someone's help, or more specifically, in being open and honest with any type of customer. No one wants a half ass worker. And any position you have, you should always make sure you are the best at it, be it a floor mopper or a H.R. rep. The happier you are with getting work done fast and going on to the next thing/project will forever impact your abilities to deal with all types of people and situations.